Sunday, August 1, 2010

Apple resellers in Singapore lost my business

In the last two posts I've highlighted the bad customer service by EpiCentres, Apple resellers in Singapore.

The final outcome?

I've lost all interest in Apple. The product I had lusted after no longer seems a must-have after all.

Apple lost more than $1000 in business from their resellers' zero customer service.

Customer service in Japan is first-rate because customers demand it.

The bottom line is it's your money after all. Why should you enrich them?

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