Thursday, July 29, 2010

Apple customer service in Singapore: EpiCentres get F grade

Apple may make lustful products but its customer service in Singapore leaves much to be desired.
There are 6 EpiCentres in Singapore selling Apple products.

I called all of them to make an enquiry but not one bothered to pick up the phone. These places are not exactly swarming with customers at 3pm on a weekday. As a matter of fact, unless Apple is launching a new product like the iPad, they are pretty deserted.

Apple Singapore deserves an F grade for customer service.

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